Women Safe House Sustenance Initiative 24 Hour Crisis Helpline

SMS accessibility ensures that our helpline is inclusive and reachable for persons with disabilities who may face barriers using voice calls. Through SMS, individuals who are deaf or hard of hearing, have speech impairments, or experience anxiety or safety concerns can communicate discreetly and independently with our trained helpline officers. The SMS option provides a simple, confidential, and non-verbal way to report abuse, seek support, receive information, and request referrals. Messages are handled with the same confidentiality, care, and response protocols as voice calls, ensuring timely support while promoting dignity, safety, and equal access to our services for all.