Important information

The Supportline 179 is available on a 24/7 basis and all calls are free both from landlines and also from mobile phones. All the calls received on the EU Emotional Support Helpline 116 123 and EU Child Helpline 116 111, are dealt with by the Supportline 179 team.

Accessible from FSWS website and Open Monday to Friday from 8am till 1pm and on Wed and Sat 8pm till 11pm.

Availability by contact method

Call

Available 24/7

Online chat

Monday
08:00–13:00
Tuesday
08:00–13:00
Wednesday
08:00–13:00
Wednesday
20:00–23:00
Thursday
08:00–13:00
Friday
08:00–13:00
Saturday
20:00–23:00

Other areas of support