Rat auf Draht

Austria · Nationwide Counselors, Peers Available 24/7

Abuse & domestic violenceAnxietyBullyingDepressionEating & body imageFamily

Rat auf Draht provides free and confidential support by phone and online chat for children, youth, and parents in Austria. Our...

Rund um die Uhr gebührenfrei aus ganz Österreich ohne Vorwahl erreichbar. Der Anruf ist vertraulich und erscheint nicht auf dem Einzelnachweis der Telefonrechnung.

Available 24/7 toll-free from anywhere in Austria, with no area code required. Calls are anonymous and will not appear on itemized phone bills.

Chat Service Hours (Except Public Holidays)
Standard Chat Counseling (with adult professional counselors): Mon, Tue, Fri: 6:00 PM – 7:00 PM Wed, Thu: 6:00 PM – 8:00 PM
Chateria Speciale (focused on school issues, mental health & bullying prevention): Mon, Tue, Fri: 7:00 PM – 9:00 PM
Peer-to-Peer Chat (Youth counseling youth): Wednesday: 6:00 PM – 8:00 PM

Availability

Call Available 24/7

Chat

Monday: 18:00–21:00
Tuesday: 18:00–21:00
Wednesday: 18:00–20:00
Thursday: 18:00–20:00
Friday: 18:00–21:00

Who this service supports

Support forLGBTQ+, Parents, Youth, Children

Who may answerCounselors, Peers

Directory informationSource last verified August 26, 2026

Contact information can change. Use the official service website when available to confirm details.