Important information

Online chat is available Monday through Friday, from 9:00 AM to 5:00 PM, when users can communicate with counselors in real time. Messages can also be sent outside these hours by providing an email address, and counselors will respond on the next working day.

Availability by contact method

Online chat

Monday
09:00–17:00
Tuesday
09:00–17:00
Wednesday
09:00–17:00
Thursday
09:00–17:00
Friday
09:00–17:00

Call

Monday
09:00–17:00
Tuesday
09:00–17:00
Wednesday
09:00–17:00
Thursday
09:00–17:00
Friday
09:00–17:00

Other areas of support